Terms of Service

Last updated: January 19, 2025

1. Acceptance of Terms

By accessing and using the ZIMA Solutions Limited website (zima.co.tz) and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Company Information

These Terms of Service are entered into between you and:

3. Services Description

ZIMA Solutions Limited provides technology consulting, software development, and system integration services primarily for financial institutions, government agencies, and enterprises in Tanzania. Our services include but are not limited to:

• RTGS and payment system integration
• TIPS (Tanzania Instant Payment System) integration
• GePG (Government e-Payment Gateway) integration
• API Gateway solutions
• Custom software development
• Technical consulting

4. Use of Website

4.1 Permitted Use

You may use our website for lawful purposes only. You agree to:

• Provide accurate information when contacting us
• Not attempt to gain unauthorized access to our systems
• Not interfere with the proper functioning of the website
• Not use automated systems to access the website without permission

4.2 Prohibited Activities

You may not:

• Use the website for any illegal purpose
• Transmit viruses or malicious code
• Attempt to reverse engineer any part of the website
• Collect user information without consent
• Impersonate ZIMA Solutions or its employees

5. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of ZIMA Solutions Limited or its content suppliers and is protected by Tanzanian and international intellectual property laws.

You may not:

• Copy, reproduce, or distribute our content without written permission
• Use our trademarks without authorization
• Create derivative works from our content

6. Service Agreements

Specific services provided by ZIMA Solutions are governed by separate service agreements. These Terms of Service apply to general website use and do not supersede any specific contractual agreements between ZIMA Solutions and its clients.

7. Disclaimer of Warranties

The website and its content are provided "as is" without warranties of any kind, either express or implied. ZIMA Solutions does not warrant that:

• The website will be uninterrupted or error-free
• Defects will be corrected
• The website is free of viruses or harmful components

8. Limitation of Liability

To the fullest extent permitted by law, ZIMA Solutions Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Your use of or inability to use the website
• Any errors or omissions in the content
• Unauthorized access to your information
• Any third-party content or conduct

9. Indemnification

You agree to indemnify, defend, and hold harmless ZIMA Solutions Limited, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these Terms of Service or your use of the website.

10. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only. ZIMA Solutions does not endorse or assume responsibility for the content, privacy policies, or practices of any third-party sites.

11. Modifications to Terms

ZIMA Solutions reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes constitutes acceptance of the modified terms.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United Republic of Tanzania. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Tanzania.

13. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Contact Information

If you have any questions about these Terms of Service, please contact us: